Shipping and Deadlines

The product is shipped within 5 working days.        
However, pay attention to the Delivery deadline in your E-mail.
In the product description you can also see when it will arrive
Delivery time will be between 10 to 25 working days.

If there are any customs delays and the order is held up in Brazil, this period until the

release does not count as delivery time. 

We take care to choose suppliers that, in addition to price and quality, also 

they also speed up shipping time. 

After the stipulated period, we recommend that you contact the Post Office

to clarify the reason for the delay. 

If the couriers are not in possession of your order, contact us immediately

with us to check with our suppliers.

Confirming that there is a problem in the logistics of your order, we will make the reversal

TOTAL of your purchase, immediately after these verification steps.

The tracking code for your purchase will be emailed 5 to 10 business days after the 

confirmation of your order.

If your order was made using the Boleto Bancário option, the time between payment

and bank clearing can take up to 5 working days.